Privacy Policy

Last updated: June 2026

Dusty Compass ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website dustycompass.in or contact us through any channel.

1. Information We Collect

We may collect the following types of information:

• Contact Information: Name, hotel name, phone number, email address, and hotel location when you fill out our contact form, WhatsApp us, or send an email.
• Communication Data: Messages you send us via WhatsApp, email, or our contact form - including your hotel's details and the challenges you describe.
• Usage Data: Standard website analytics data including pages visited, time spent on site, device type, and referring source (via Google Analytics).
• Payment Information: When you make a payment via Razorpay, payment data is processed directly by Razorpay. We do not store your card or banking details.

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide hotel growth consulting services
• Send you information about our services, pricing, and updates (only if you've opted in)
• Process payments for our service plans
• Improve our website and service offerings based on usage patterns
• Comply with legal obligations

We will never sell your personal information to third parties.

3. WhatsApp Communication

When you contact us via WhatsApp (+91 91310 76180), our conversations are subject to WhatsApp's Privacy Policy. We use WhatsApp solely for business communication - enquiries, strategy discussions, and client support. We do not add you to any groups or broadcast lists without your explicit consent.

4. Third-Party Services

Our website uses the following third-party services:

• Google Analytics: For website traffic and behaviour analysis. Google's privacy policy applies.
• Razorpay: For processing payments. Razorpay's privacy policy and security standards apply to all payment data.
• Supabase: For securely storing contact form inquiries and processing server-side database actions.
• Google Fonts: For typography. Standard Google Fonts data processing applies.

5. Cookies

Our website uses cookies for analytics purposes (Google Analytics) and to remember your preferences. You can disable cookies through your browser settings, though this may affect some website functionality.

6. Data Retention

We retain your contact information and communication history for as long as we have an active business relationship with you, or as required by law. If you wish to have your data deleted, please contact us at dustycompasshq@gmail.com.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Opt out of marketing communications at any time

To exercise any of these rights, contact us at dustycompasshq@gmail.com or WhatsApp +91 91310 76180.

8. Security

We implement reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure. We encourage you to use secure connections when sharing sensitive information.

9. Children's Privacy

Our services are not directed at individuals under 18 years of age. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify existing clients of material changes. Your continued use of our services constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact:

Dusty Compass
Mohit Swami
Email: dustycompasshq@gmail.com
WhatsApp: +91 91310 76180
Instagram: @dustycompassin